Saturday, February 05, 2011

CRM 2011 RC Installation error: Setup failed to validate specified Reporting Services Report Server

I faced the below error while installing the Dynamics CRM 2011 release candidate:

Setup failed to validate specified Reporting Services Report Server http://Servername/reportserver. Error: The request failed with HTTP status 503: Service Unavailable.
The request failed with HTTP status 503: Service Unavailable.
Installation environment:
· SQL server 2008 R2
· Windows 2008 R2 x64
· Dynamics CRM 2011 RC

Error cause:
The machine was renamed after installing the SQL server.
I managed to solve this error using the following steps:
· Run the following SQL script on your SQL server from Management Studio
sp_addserver , local
· Correct all service accounts of the SQL server and reporting service accounts from the windows services manager (services.msc)
· Run the Reporting Services Configuration Manager then
o choose the database tab
o click change database change the database server
o Choose an existing report server database.
o Choose the SQL server using the new machine name.
o Test the connection to make sure that the connection is successful.
o Click next
o Then make sure to select the correct report server database (the default database name is ReportServer)
o Then click next until the wizard is complete
Restart the SQL server Reporting Server service then rerun the CRM installer again.


MSCRM said...

MashAllah great post, very helpful

Microsoft Dynamics CRM said...

I have the same problem. When I upgrade from CRM 4.0 to CRM 2011, I have received the error message. Thank you for the solution.

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